Terms & Conditions

Welcome to PEARL DIAMOND MANUFACTURING PRIVATE LIMITED. These Terms & Conditions (“Terms”) govern your access to and use of our website pearldiam.com, including any purchases made through it. By using our website, you agree to comply with these Terms. Please read them carefully.

1. Eligibility

  • You must be at least 18 years old to make purchases from our website.
  • By placing an order, you confirm that all details provided are accurate, complete, and current.

2. Products & Services

  • We specialize in diamonds, jewelry, and related accessories.
  • All product descriptions, images, and prices are provided as accurately as possible. However, slight variations may occur due to natural characteristics of diamonds and gemstones.
  • We reserve the right to refuse service, limit quantities, or cancel orders at our sole discretion.

3. Pricing & Payment

  • All prices are listed in [currency] and are subject to change without prior notice.
  • Payment must be made in full at the time of purchase through our secure payment gateways.
  • We reserve the right to cancel an order if payment is not received or is declined by your financial institution.

4. Shipping & Delivery

  • We offer domestic and international shipping through trusted courier partners.
  • Delivery times are estimates and may vary based on location and courier delays.
  • Risk of loss and ownership of items pass to you once the order is dispatched.

5. Returns & Refunds

  • Due to the high value of diamonds and jewelry, returns are accepted only under our [Return/Refund Policy] conditions.
  • Customized or engraved products are non-refundable unless defective or damaged.
  • Please review our Refund & Cancellation Policy page for full details.

6. Use of Website

You agree not to:

  • Misuse the website for fraudulent or unlawful activities.
  • Copy, reproduce, or distribute content without prior written consent.
  • Interfere with website functionality through viruses, hacking, or other harmful means.

7. Intellectual Property

  • All content, images, logos, product descriptions, and designs on this website are the property of PEARL DIAMOND MANUFACTURING PRIVATE LIMITED.
  • Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our maximum liability, under any circumstance, shall not exceed the total purchase price paid by you.

9. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal data.

10. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of INDIA.
  • Any disputes shall be resolved exclusively in the courts of INDIA.

11. Changes to Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

12. Contact Us

For questions about these Terms & Conditions, please contact us:

PEARL DIAMOND MANUFACTURING PRIVATE LIMITED
1, BE-1140, BHARAT DIAMOND BOURSE, BKC, BANDRA
EAST, Mumbai City, Maharashtra, 400051
Email: sales@pearldiam.com
Phone: +919820671101