Privacy Policy

At PEARL DIAMOND MANUFACTURING PRIVATE LIMITED, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website pearldiam.com.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order.
  • Non-Personal Information: Browser type, device information, IP address, and browsing behavior on our website.
  • Account Information: If you create an account, we store your login details securely.

2. How We Use Your Information

We use your data for the following purposes:

  • To process and fulfill your orders.
  • To provide customer support and respond to inquiries.
  • To improve our website, products, and services.
  • To send updates, promotions, and marketing offers (only if you opt-in).
  • To comply with legal obligations and fraud prevention.

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your data in these situations:

  • With trusted third-party service providers (payment gateways, shipping partners, IT services) who help us operate our business.
  • When required by law, legal process, or government request.
  • To protect our rights, customers, and business operations.

4. Payment Security

All payments are processed securely through PayPal, Razorpay, Stripe.
We do not store your full credit/debit card details. Transactions are encrypted using SSL technology.

5. Cookies & Tracking

Our website uses cookies and similar technologies to:

  • Enhance user experience.
  • Analyze website traffic and performance.
  • Remember preferences and shopping cart details.

You may disable cookies in your browser settings, but some website features may not function properly.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing emails anytime by clicking “Unsubscribe.”
  • Request details on how your data is being used.

To exercise these rights, contact us at sales@pearldiam.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies separately.

9. Children’s Privacy

Our website is not directed toward children under 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

PEARL DIAMOND MANUFACTURING PRIVATE LIMITED
1, BE-1140, BHARAT DIAMOND BOURSE, BKC, BANDRA
EAST, Mumbai City, Maharashtra, 400051
Email: sales@pearldiam.com
Phone: +919820671101